Signup and Login issues
User can’t login, or password doesn’t work
- If the user registered with capitalized email letters, it might lead to this issue. To fix it, you should login as a superuser and replace their email with lowercase letters. Also you can achieve this using LS shell in the terminal (
python3 [manage.py](<http://manage.py>) shell_plus):
- If you use SAML SSO and your SAML accounts have capitalized emails, you should upgrade to LSE 2.4.0. The user emails will be fixed automatically at the next login attempt.