The Label Studio cloud service provides scalability and low-latency for labeling user flow; however, there are some known limitations that could lead to performance degradations:
Local network provider latency
Sometimes page slowness can be affected by local network provider latency. Open your browser’s Network settings and check timings. Try again to refresh the page after some time.
Data-related pages: Data Manager, Reports
Some of the pages’ performance depends on the volume of the data you store in the project. The bigger the project size in terms of the number of tasks, columns and created annotations, the slower are expected times to open Report pages (e.g. “Dashboard”, “Members”) or apply filters on the “Data Manager” page.
Try to reduce the amount of data in the project. If the problem persists or if you see the page becomes non-responsive or returns an error message, please submit a Support request that includes the affected page, affected user, and any other relevant details.
Export snapshot takes a long time
The length of time it takes for an export to complete depends on various factors, including overall project size. You can close the export dialog window, continue working and come back again to check the export status. If you see an error message and need further assistance, please submit a Support request that includes the affected project's ID and the time the export was attempted.