This article explains how to manage your Label Studio Starter Cloud subscription — adding or removing seats, how renewals work, and how to cancel.
Add or remove seats
See Understanding Starter Cloud seat pricing and billing for how seats are counted and charged. To change your seat count, add or deactivate a member from your organization's Members page:
- Adding a seat is billed immediately on a prorated basis — you're charged only for the remaining portion of the current billing period.
- Removing a seat frees the seat right away, but the lower seat count is reflected starting at your next renewal rather than as an immediate credit.
How renewals work
Starter Cloud subscriptions renew automatically at the end of each billing period using the payment method on file. Keep a valid, unexpired card on file to avoid an interruption. If a renewal payment fails, labeling can be blocked across your whole organization — see "Subscription expired" error: what it means and how to restore access.
Cancel your subscription
As the Owner, go to Organization > Usage & Billing and click Cancel.
After cancellation, your account remains active until the end of your paid billing period. During this time, you have full access to the Label Studio Starter Cloud features.
However, after cancellation, you cannot add user seats. If you need more users than your current seat count allows, you must reactivate your subscription.
When the billing period ends, you will retain access to Label Studio and can download your data. However, you will be unable to import new data, annotate existing data, or create new projects.
Need help?
If you're unsure which plan fits your team or run into trouble with a plan change, contact Support with your organization ID and we'll help.