Turning off your own email notifications
Go to Account & Settings > Email Preferences to turn off individual email notification types for your own account.
Turning off notifications for your whole organization
Owners and Administrators can disable specific email notification types for every member of the organization from Organization > Usage & License. When a notification is disabled at the organization level, it's turned off for all members and hidden from their Account & Settings page — regardless of each person's individual preference. If you re-enable it later, each user's preference reverts to whatever it was before it was disabled.
Notify admins about unassigned logins
From the same Organization > Usage & License page, Owners and Administrators can opt in to receive an email whenever a new user logs in who hasn't yet been assigned a role. This can help you catch pending invitations that need follow-up.
Common questions
I keep getting emails even after turning off my preferences
If notifications continue after you've disabled them, contact Support with your organization ID. In some cases a preference change needs to be applied retroactively on our end for accounts that existed before the change.
I stopped getting notification emails I expect to see
Check whether an Owner or Administrator has disabled that notification type at the organization level (Organization > Usage & License) — an organization-level disable overrides individual preferences.
Related articles
- Why isn't my invited member active yet?