If you need to report a bug or have questions about Label Studio, our Support team is ready to assist you. You can open a ticket in the following ways:
- Send an email to support@humansignal.com
- Submit a request using our ticket request form
To ensure we are able to investigate your issue quickly and thoroughly, please include as much detail as possible. While the specific information needed will depend on the request, the following list includes some suggestions:
- Your Label Studio edition and version
- Any error messages seen in the UI or logs
- The page or URL you see the issue on
- Project ID (if you access Label Studio from app.humansignal.com)
- Task ID (visible in the bottom left corner when viewing a task)
- User's email address
- Exact dates and times (with timezone)
- Frequency of the issue
- Screenshots and/or screen recordings
- A HAR file that captures the issue
- Any other information that you find useful to give us the full context